Strategic Competition Africa (SCA) Ltd is a professional services company providing enterprise advisory services across industry sectors in East Africa. SCA is a team of professionals with over 10 Years collective consulting experience in enterprise advisory within various sectors of the Kenyan business arena.

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Process Improvement

Process Improvement

SCAL Process Improvement consulting services utilizing best practice industry standards including operations process improvement, Continuous Improvement (CI), Business Process Improvement (BPI), Business Process Management (BPM) and Lean and Six Sigma (DMAIC) to a broad range of industries worldwide.

SCAL Problem Solving and Decision Making as well as Project Management approaches help support and structure a process improvement project. These methodologies, combined with process mapping, functional flowcharting, a variety of analyses, and use of process metrics and controls, provide a highly effective method for improving processes in operations or business.

Process Improvement is accomplished by:
  • Defining the process (how it is done now)
  • Measuring process performance (establishing a base line)
  • Stabilizing the process (removing variation)
  • Improving the process (how it should be done)
  • Ensuring that process is maintained through measurement and management

By implementing integrated, efficient and flexible improvement processes, SCAL ensures that our clients are able to adjust to rapidly changing marketplace, reduce delays and enhance customer satisfaction, encourage collaboration with partners and customers and optimize utilization of resources.